Parking in the Second Affiliated Hospital of Wenyi University is difficult to give birth to "parking service": there is an empty parking space in the hospital, and the security guards stop it.
Wenzhou Net News "There is obviously a parking space in the hospital, and the security guard blocks the entrance and can only park in 40 yuan at’ parking service’." Last week, some netizens spoke in the circle of friends about the parking management of the Second Affiliated Hospital of Wenzhou Medical University, which triggered a heated discussion.
Many netizens questioned why the hospital introduced "parking service". Is the charge in 40 yuan reasonable? On July 15, the reporter interviewed the relevant person in charge of the hospital and the price department with questions from netizens.
On-site witness:
Two parking companies inside and outside the hospital "take over"
Parking on behalf of parking charges per car in 40 yuan
At 10 o’clock on the morning of July 15th, the reporter went to the Second Affiliated Hospital of Wenyi University on College West Road in the urban area. There are two vehicle entrances on the west road of Chaoyue College, one directly enters the campus and the other enters the "stop-and-go" area. The reporter saw that a movable roadblock was stopped at the entrance to the campus, which read "The parking space is full, please don’t wait, get off at the campus, stop and go" and an arrow pointed to the entrance.
Parking service Point is located in the "Stop-and-Go" area. Several men wearing yellow reflective vests with the words "Parking Agent" handle the "parking service" business for the entering vehicles under the awning, and a car charges 40 yuan. After that, the reporter turned around in the Second Affiliated Hospital of Wenyi University and found that the parking spaces in the hospital were scattered. At that time, there were really no empty parking spaces.
Back to the parking place, there happened to be a car owner waiting to pick up the car with a parking number plate. The owner said that he sent the elderly at home to see a doctor in the morning. The security guard said that there was no parking space in the hospital and he chose to park because of the inconvenience of the elderly.
A man who claimed to be the person in charge of the site at Daibo said that they were employees of Wenzhou Yangli Parking Management Co., Ltd. and had been in parking service for three months with the consent of the hospital. 40 yuan stops at 6: 30 a.m. to 7: 00 p.m., and the vehicle has to stop at the underground garage of Ruixia Apartment several hundred meters away.
The reporter looked through the parking record that morning. From 7: 36 to 11: 00, a total of 26 cars were parked there. The man said that because the number of people who went to the hospital on Sunday was small, 16 or 7 "parking agents" were usually needed to drive at this point.
In addition, at the intersection on the west side of Xueyuan West Road, the reporter saw three parking attendants wearing yellow reflective vests with the words "Chejue Automobile Service Company" sitting on a small bench by the roadside. There were a bunch of parking plates in front of the seats, and a sign next to them said "Parking, car washing and transportation with 50 yuan, a second doctor", and a red sign with the words "Parking with the second doctor" was standing not far away.
A male owner from Longwan is sitting next to the parking agent waiting to pick up the car. The owner told the reporter that he also came to the hospital to see a doctor in the morning, knowing that it was difficult to stop the car next to the second doctor, so he chose to park on behalf of him.
A person in charge of the vehicle service company said that they are a regular company. From the second half of 2017, they will provide parking, driving and car washing services for car owners who go to the Second Affiliated Hospital, parking in 40 yuan and washing cars in 50 yuan on behalf of Boga. The parking place of the vehicle is in the underground garage of Jinchun Building on Lotus Road several hundred meters away. The parking time is from 7: 00 am to 12: 00 pm.
According to a parking attendant at the scene, except for weekends, there are usually 14 or 15 parking attendants a day, and more than 200 cars are parked a day when they are busy.
The hospital responded:
All the 140 parking spaces in the hospital are open to the public.
It may be due to the negligence of security guards and the time difference between vehicles entering and leaving.
In response to questions raised by netizens, yesterday, the person in charge of the security department of the hospital, surnamed Yuan, told the reporter that there were 150 parking spaces in the hospital, except for 10 parking spaces reserved for special vehicles such as ambulances, consultation vehicles, blood transfusion vehicles and medicine delivery vehicles, the remaining 140 parking spaces were all open to the public. Once the parking spaces in the campus are full, the security guards will block the entrance and lead the vehicles to the "stop-and-go" area. People can choose to leave after dropping off the patients or choose parking service.
As the parking spaces are scattered in six areas of the hospital, the hospital arranges six security guards to monitor the parking spaces in each area. Once there is a vacant parking space, they will notify the security guards at the door through the walkie-talkie and open the entrance passage for vehicles to enter. However, occasionally the security guard in the hospital leaves or neglects for some reason, resulting in the vehicle leaving the parking space but not notifying the security guard at the door in time, and the parking space will be idle. In addition, there is a time difference between the departure of vehicles in the hospital and the entry of foreign vehicles, which will also give people the illusion that parking spaces in the hospital are vacant.
In this regard, the person in charge said that the hospital has asked the security department to strengthen management, improve the utilization rate of parking spaces in the hospital, and try to facilitate the entry of foreign vehicles. The hospital will also install a display screen of the remaining number of parking spaces in the hospital in a prominent position at the entrance of the hospital, so as to guide the citizens to choose to park in the hospital, stop and go or accept parking service service according to their own needs, and set up a special parking space sign for medical vehicles in a fixed area. In addition, the hospital will further strengthen supervision. If there is a parking service company that deliberately lied that there is no parking space in order to attract customers, the hospital will deal with it seriously.
Why is parking service introduced into the hospital? Why choose this company?
Hospital: to help solve the parking problem, it is currently in the trial operation stage.
A person in charge of the Party Office of the hospital, surnamed Chen, explained that parking around the Second Affiliated Hospital of Wenyi University has been difficult for a long time. The Third Affiliated Hospital of Wenyi University (Children’s Hospital), Ophthalmology Hospital and Stomatology Hospital are concentrated in Xueyuan West Road, and the daily outpatient volume adds up to 20,000 person-times, while there are only 140 parking spaces in the Second Affiliated Hospital of Wenyi University. There is no big parking lot nearby, and the parking space gap is huge. Around 2016, the hospital set up a "stop-and-go" area in the hospital to facilitate patients to get off the bus, and also ease the queue of vehicles on Xueyuan West Road, but there is still no way to solve the parking problem.
In this regard, a traffic coordinator named Huang, who has been on duty for many years in the first squadron of the Second Brigade of the Traffic Police, has a deep understanding. He told reporters that in order to park in the Second Affiliated Hospital of Wenzhou Medical University, it is common for vehicles on Xueyuan West Road to wait in long queues.
At the end of 2017, the Guihu Township project on the west side of Xueyuan West Road in the urban area was started, and the temporary parking lot in the demolition site was cancelled, which aggravated the parking problem. In March this year, Wenzhou Yangli Parking Management Co., Ltd. proposed to the hospital to provide parking service service for the hospital to facilitate patients to park. The person in charge of the surname Chen said that at that time, some social workers offered to provide parking services. After many discussions, the leaders of the institute thought that parking service could help solve the parking problem, so they decided to choose enterprises with complete business licenses and other procedures for trial operation for a period of time. Later, the hospital signed a service commitment letter with Wenzhou Yangli Parking Management Co., Ltd., requiring the other party to provide civilized service and prohibiting acts such as soliciting customers and urging customers.
For the operation in the past three months, the traffic coordinator surnamed Huang thinks that the number of vehicles waiting for parking spaces around Xueyuan West Road has indeed decreased, and compared with the parking agents who attract passengers on the road in society, the operation of parking agents in the hospital is relatively standardized.
How is the charging standard set in 40 yuan?
District Development and Reform Bureau: It belongs to market pricing and must be clearly marked.
Parking service in the hospital is 40 yuan per car at any time. The reporter saw in the parking lot of the hospital that the charging standard of the parking lot in the hospital is from 6: 30 to 18: 30, and each car is 5 yuan for one hour. There is no charge within 30 minutes, and the highest charge is 25 yuan within 24 hours; From 18: 30 to 6: 30 the next day, each train will be 5 yuan. In contrast, the parking fee in the hospital is much lower than that in parking service. Therefore, many netizens question that parking service charges too much.
With regard to the formulation of the parking price, the official WeChat article of the hospital responded that the parking service charging standard for trial operation was determined by the company itself and clearly marked, and the hospital did not make any profit.
The person in charge of Wenzhou Yangli Parking Management Co., Ltd. said that the parking fee of 40 yuan includes 20 yuan driving fee and 20 yuan parking fee, and the driving fee and parking fee are lower than the market price. The person in charge also showed the reporter a notice of conversation on June 20, 2018 issued by Lucheng District Development and Reform Bureau, saying that it had obtained the permission of the price department.
To this end, the reporter contacted Lucheng District Development and Reform Bureau. The relevant staff of the bureau responded that it had indeed investigated and learned about the parking charges in the Second Affiliated Hospital of Wenzhou Medical University and interviewed the person in charge of the parking company. The bureau believes that it is understandable that the services provided by the enterprise are priced by the market, but it is required to clearly mark the price when providing services for consumers to choose.
Regarding parking service in the hospital, the person in charge of the Party Office of the hospital, surnamed Chen, said that he was still not very satisfied with the service of this enterprise at present. According to his observation, during the trial operation of these months, there were occasional acts of soliciting customers and urging customers.
It is said that in the near future, the hospital will openly invite public tenders for enterprises providing services in parking service. On the one hand, it will improve the service quality; on the other hand, it hopes to lower the charging price through competition among enterprises and provide more benefits to the public. At present, the hospital is already making a "tender", and representatives from all walks of life will be invited as "bid evaluators" to provide opinions and suggestions to solve the parking problem, and the citizens will choose service enterprises.
In addition, the hospital will continue to submit a report to the municipal government, striving to build a large parking lot in the surrounding area to alleviate the parking problem in the campus.
Source: Wenzhou Metropolis Daily
Reporter: Dai Wei